Facebook has overhauled its Pages Insights analytics tool and added a new metric to gauge the health of a page: “People Talking About.”

That statistic, which users will see on Pages below the total number of “Likes,” will be one of four tracked by Pages Insights. The idea is that users will understand a Page with a high People Talking About rating is one that has compelling content. Likewise, content creators will be motivated to make their Pages more comment-worthy.

People Talking About (that might not be the final name for the metric; at press time, Facebook wasn’t sure) will measure user-initiated activity related to a Page, including posting to a Page’s Wall, “liking,” commenting, sharing a Page post or content on the Page, answering a Question posed to fans, mentioning a Page, “liking” or sharing a deal or checking in at your Place.

Read more at: http://mashable.com/2011/10/02/facebook-people-talking-about/

 

Update Oct 7:  This new metric shows the number of people on Facebook who have engaged with your page in the last 7 days 

 

Social media can be many things: a place to network with friends, a way to follow market trends and monitor brand sentiment, a customer service tool for identifying unhappy customers. But is it a tool for demand generation? I believe the answer is yes, but that it requires a different mindset for lead generation and measuring ROI.


I’ll begin with a short history of B2B marketing trends, including the evolution of social media.

The Changing Buyer and Evolving Marketing Trends

A key tenant of Modern B2B Marketing is that buyers will use search and the ready access to information to take control of the buying process – and as a result do not want to engage with Sales until they are much further along in the cycle. But this was not always true:

Before Google (more than 10 years ago)

Buying behaviors: Information was not readily available and the only way a prospect could get the necessary information way to engage a sales rep from your company. Mistrust ruled the day, and buyers created RFPs and purchasing centers to try to equal the playing field.

Marketing trends: Marketers focused primarily on brand building and awareness. Most investments focused on hard to measure methods such as mass advertising, tradeshows, and PR with traditional print media. Direct mail and cold calling made up the majority of targeted interactions, and marketers passed all new leads to Sales for follow-up.

Before Social Media (2 to 10 years ago)

Buying behaviors: Corporate websites were mature and search became the dominant way to find information. Prospects were willing to share their contact information in exchange for the information they wanted.

Marketing trends: Marketers began to focus on SEO, PPC and email marketing to drive traffic, and created content such as whitepapers and webinars to convert traffic into leads. Marketers reallocated budgets towards highly measurable channels and began to be more accountable for lead generation. The best marketers realized that their leads were often too early to send to sales, and invested in lead scoring and lead nurturing to find the hot leads and develop the rest.

The Age of Social Media (today and future)

Buying behaviors: More and more information is available off the official corporate website and on social media sites ranging from LinkedIn and Twitter to YouTube and SlideShare. As buyers tire of “marketing speak” and over-aggressive marketing tactics, they search social sites as part of their research, and interact with other prospects to get and share word of mouth recommendations. Prospects are less likely to register for early stage content on the corporate website, and typically contact the company only when they are ready to engage in a sales cycle.

Marketing trends: Marketers will reallocate investments back to brand, buzz, and awareness – but instead of mass advertising and traditional PR, marketers will invest in smart ways to build brand such as social media, search engine optimization, and content marketing. Lead nurturing will evolve to include building relationships with prospects before they ever give you their name by sharing relevant and useful information across a variety of sites and channels. These changes will have a positive impact on lead generation by increasing the number of highly-qualified inbound leads, but measurement of ROI will be a challenge.

Social media translates into higher quality inbound leads.



Original post: blog.marketo.com

Many people view online social networking tools, such as Facebook, LinkedIn, Twitter and Myspace as time-draining distractions. But a benefit of Facebook that may not have occurred to you is that Facebook will allow you to aggregate content from around the Web, and easily pull it into one central page, which will help you spread the word about your organization. Facebook also has the benefit of having your installed audience, your network of friends at your fingertips, so you can easily announce new activities, campaigns, and events to your self-selected constituency of like-minded individuals and groups, without having to email a large group of people and risking the effects of a spam filter's black hole.

Facebook can be an essential tool for nonprofit organizing, because it is an efficient way to connect with other organizations and people which might not have known about your organization before. It's also an easy venue to plug into an existing audience that has similar interests. If your nonprofit has video content, podcasts, interviews, or documents just languishing on your desktop, creating a presence on Facebook provides an easy way to upload these types of media, without spending the time or resources required for updating your own Web site.

The way that Facebook interacts with other social media tools, like Twitter, blogs, and Flickr, can provide a simple interface to consistently and easily update your community of supporters with news of your organization's activities.

Best of all, using Facebook is free so the cost is only in how much time you and your staff choose to invest. What's the return on the investment? If not a direct monetary ROI, there will definitely be a marketing return that becomes evident as your network grows. Creating a fan page on Facebook is also a great way to increase your volunteer base and to help your members do the advertising of your organization’s mission for you.

Finally, if you are worried about your personal pictures or information being visible to your nonprofit colleagues, take a word of advice: Nothing on the Internet is private. It is common practice for a hiring manager to search online for prospective employees. You can set up a Facebook fan page and create a network for your organization from there, but you will need to have an account to connect with others. It is more effective to connect with others as a real person than it is as a faceless organization. It's much more effective to become a personality on the Web, no matter the magnitude of your stardom, and let the person'behind the organization make the announcements and grow the network. If you really want something to remain private, don’t post it under your own name on the Web

How Can Your Nonprofit Get Started?

Here are a handful of resources to get you started.

• www.facebook.com
• Facebook for nonprofits
• Nonprofit Organizations Facebook Page

Do you use Facebook for your nonprofit affiliations and networks? Post a comment bellow with the link to your profile and discuss how you use this newly expanded online social networking tool.


Original post: http://blog.techsoup.org/

Here's a great video showing how Social media is changing everything and why you should be doing it. Incredible numbers that show how marketing changed in the past years and why it is so important to be part of this change.

We believe there really is a new era emerging in the Web's evolution. So what's next?  What will define Web 3.0?

One explanation is that:

Here are a few trends that are distilling the conversation and, in the process, defining Web 3.0:

1. Aggregators

 No one wants to manage accounts on 25 different social sites. This frustration has driven the creation of tools like iGoogle, FriendFeed and Netvibes — all aimed at streamlining your social Web into one space. But more importantly, it has led to the reinvention of Facebook as the ultimate social aggregator.

Recent redesigns of Facebook have turned it into a place where your photos, videos and blog posts can be easily (and automatically) funneled into one place. That's an approach that FriendFeed pioneered years ago, but there's a big difference: Your friends are actually using Facebook.

And now they can even comment on your shared items without leaving the social network. That's bad news for YouTube and other sites that need traffic to create ad revenue, but it's good news for users who don't want to scramble all over creation just to say "Cute video!"

2. Simple sharing

 We've all been seeing those "Share this!" buttons for years now. If you're a marketer or PR person, you've probably plastered them all over your work in hopes of helping it "go viral." But the reality is that these links to sites like Digg or Reddit just haven't been that useful.

That's finally starting to change thanks to Web and smartphone tools that simplify the sharing process.

A few examples:

 • Hootsuite's Ow.ly Social Bar: A bit more comprehensive than TBuzz, this tool shares sites but then also makes it easy for the viewer to share it again. So if you like the link I send you to, you can click a button at the top of the page and keep the share train rolling.

• Smub.it: Designed to make sharing easier on an iPhone, Smub actually works on just about any device with a Web browser. You simply add "smub.it/" in front of any URL, and it will pull up a page of simple buttons to share that site on Twitter, Facebook, Digg, etc.

3. Un-Sites

The design-heavy microsite has been under serious assault lately. Why? Because businesses and marketers are realizing that there's an infinite supply of content out there, being refreshed every day. Why go through all the trouble of creating 100% of your site's content yourself?

And here's another point: A few years ago, if you wanted video on your site, you had to write or find a code that would let you host the video. Big pain in the butt. Now Google is dumping millions of dollars into making YouTube the best, most advanced video service on the planet. Why would you still go it alone, when you can just embed YouTube on your own site for free?

Right now, this concept is being pushed to its limits by ad agencies and others who want to get buzz by showing how minimalist their Web design can be. The most notable examples are Modernista's pop-up home page, the similar Skittles project by Agency.com, and most recently BooneOakley's bizarre conversion of its agency site into a YouTube video. (watch bellow)

 

For now, these kinds of projects are mostly just publicity stunts. But there's no denying that repurposed content from sites like Twitter and YouTube is going to become the norm with almost any site design in the near future.

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On another angle we've heard that if Web 1.0 was characterized by connecting people to content, and Web 2.0 is connecting people to people, then Web 3.0 is certainly connecting objects to people and to eachother. The Internet of things. Tim O’Reilly has also been talking about this for a while.

Inanimate objects can be embedded with sensors and connected wirelessly to the Internet. This enables us mere human objects to effectively communicate with those formerly inanimate objects. The hope is that as we are able to collect data from these embedded objects and analyze it we’ll be able to make better, more informed decisions based on all the available information we have.

This requires, of course, better analytics to makes sense of it all. But coupled together (data+ analytics) it’s truly the next transformative era of computing. 

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So what's your take on the term "Web 3.0"? Is it a bold new era? Or just a reorganization of all the information we have today? I'd love to hear what trends you've noticed and where you think they're taking us.

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Original Blog Posts: thesocialpath.com  and  asmarterplanet.com

Facebook is the fastest growing social networking website and business owners and marketing managers should consider adding conversational marketing to their toolbox of marketing strategies. Facebook has powerful features that can help grow your business if used correctly.  Follow these tips as you implement marketing on Facebook.

1. Profile: Build an attention getting profile that will make an impact. Think of this as your branding for your business. Include a good photo, contact info, a link to your website, education, work history, personal interests, etc.
2. Networks: Take the time when building your profile to include the city your business is in, your industry, and other networking information. Let potential business partners find you and make yourself more searchable.
3. Friends: Add friends to build your networking. There are tools to find friends that are already on Facebook. Use Facebook tools to meet people with common interests, build a relationship and gather them as friends to build up your base.
4. Groups: Join online groups that are related to what you do. This is an excellent way to make contacts and build from there. If you don’t see a group that is a close enough fit, form your own. An excellent way to brand yourself as the authority.
5. Blog: Create and syndicate your own blog on your personal profile page. Broadcast your blog using RSS and increase your exposure and increase your readership.
6. Comment: Make comments on other people’s profiles. By reaching out, you will start interacting and engaging with new people and contacts. The more comments you leave on these virtual walls, the more exposure you get.
7. Events: List your events and new services by creating an events page. Instead of printing flyers and mailers, use the Facebook Events app. to get the word out. You can invite anyone you want. Guests can leave valuable feedback.
8. Gifts: send virtual gifts to show your appreciation. Send a virtual potted plant or flowers to make that great impression. There are third party applications that allow you to give unique gifts. A great way to build strong relationships.

Original Blog Post: webdesignseo.com

MAKING YOUR SOCIAL PROFILES WORK THE EXTRA MILE FOR YOU:

1 - USE THE SOCIAL NETWORKS:

The best way to make these profiles work for you is by actually using them to communicate with your customers, colleagues and other professionals. If you can don't have much time at least use ONE of the many social networks like FACEBOOK or TWITTER, to start communicating and you will see improvement into the web presence of that specific profile and so forth an increase in links from it to your website which will translate in a better SEO campaign and increase in your ranking online.

We recommend taking one of them to start, it could be facebook for example...

Start by writing a different blog entry there or putting part of a blog entry and say "read more here" with a link to your website... You can also publish more pictures (very easily) and having them link to your website.

This will make your social network profile grow even more and also have real communication, since people will start sending you messages about those entries and you may be able to help someone with a problem and even get a customer using this new way of communication.

2 - INVITE MORE PEOPLE:

The other way you can make those social network profiles grow is by actually inviting as many people as you know to join them... the more friends and followers you have the better that social profile will work for you.